Most customers have voiced their displeasure at the length of the outage.
According to a team statement, all money and data on the blockchain are secure.
Ethereum scaling solution at layer 2 Polygon has been without a new block for nearly 11 hours, with creators blaming the problem on a network update. Developers of the Polygon network warned its users on the project’s forum on Thursday at 4:20 pm UTC that there would likely be downtime beginning at about 5:50 pm due to maintenance on one of the network’s three tiers. The network’s ability to reach consensus may have been affected by a recent update.
The polygon team stated:
“We suspect there may have been a bug in the upgrade which affected consensus and caused different Heimdall validators to be on different versions of the chain, thereby not reaching 2/3 consensus.”
At 1:30 am UTC, the Polygon team published an update regarding their efforts to address the fault and that a hotfix had been sent to assist with the production of blocks. According to a team statement, all money and data on the blockchain are secure.
Heimdall Glitch
However, after the sixth hour of the downtime, news circulated among the Polygon community. Most customers have voiced their displeasure at the length of time the outage has lasted.
There are three levels to the Polygon network, and each has a specific function. The Ethereum layer facilitates smart contracts, whereas the Bor layer aids in block generation. The difficulty resides in the third layer of the Heimdall system.
Nodes in Heimdall assist the network in establishing agreement by providing proof-of-stake (PoS) nodes. It’s impossible for Polygon to get a network consensus with the Heimdall glitch. A temporary patch was deployed by Polygon’s development team, and the network consensus has now been temporarily restored. For the long downtime, Polygon apologized and vowed to improve in the future.