The CEO emphasized the significance of developing exceptional experiences.
Armstrong pushed for user feedback on UX pain points and malfunctions.
In light of the current Onchain Summer initiative, Coinbase CEO Brian Armstrong has called attention to usability difficulties in the Coinbase app for NFTs, Dapps, and L2. Armstrong’s tweet acknowledged the platform’s flaws and called for better experiences for users. Over the course of many weeks, Onchain Summer celebrates Base-based on-chain music, art, culture, and other things.
According to Armstrong’s tweet, addressing the platform’s user experience (UX) problems is crucial to fostering change. He emphasized the significance of developing exceptional experiences for NFTs, Dapps, and L2s in order to harness the energy of Onchain Summer and motivate every person to confront the issues and make improvements.
Banking on User Feedback
It was claimed that Coinbase Wallet, a subsidiary of Coinbase, has made headway in resolving these challenges, albeit more work needs to be done. Armstrong claims that the company’s approach involves having employees test and use these capabilities in order to get a firsthand understanding of the user procedures.
Armstrong pushed for user feedback on UX pain points and malfunctions in order to pinpoint problem areas that need immediate attention. He assured everyone that fixing these issues would be the company’s top priority and promised frequent updates over the following two weeks.
Although the intricacy of blockchain technology might make app design more challenging, leading developers have stressed the need of maintaining an intuitive interface. They argue that blockchain technology’s flawless integration into everyday user interactions is crucial to its next level of general acceptability.